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Terms of service

The service boundary, customer responsibilities, permitted use, data terms, subscriptions, and termination conditions for ExactClose.

What this page helps you do

Understand the service

ExactClose organizes evidence, computes deterministic checks, and records reviewer workflows.

Own the conclusion

Customers remain responsible for policies, sampling, reviewer qualifications, and final dispositions.

Keep an exit path

Supported reports and structured data can be exported before contract termination and deletion.

Service

ExactClose provides software for organizing mortgage QC evidence, computing deterministic checks, managing reviewer workflows, and generating reports. It does not provide legal advice, make lending or underwriting decisions, guarantee agency or investor compliance, independently perform third-party reverification, or replace a customer's written QC plan.

Customer responsibilities

The customer is responsible for authorization to upload and process data, user access, written policies, sampling methodology, reviewer qualifications, final dispositions, legally required notices and consents, retention, investor reporting, and validation of output before reliance.

Permitted use

Do not upload data without authority, probe or bypass security, share credentials, reverse engineer protected components, use the service for unlawful discrimination or automated adverse action, or represent preliminary findings as verified facts.

Subscriptions and usage

Plans renew until cancelled. Review limits apply to unique loan reviews; good-faith reruns of the same loan do not consume another review. One-time pack credits do not expire while the account remains available. Taxes and disclosed provider overages may apply.

Confidentiality and data

Each party protects the other's confidential information. Customers retain their data. The DPA and security exhibit govern customer loan data and prevail on conflicting privacy or security terms.

Availability, warranties, and liability

The final production agreement must state service levels, support, warranty disclaimers, liability cap, excluded damages, indemnities, and regulated-data commitments approved by counsel. This pre-launch text is not a substitute for the executed commercial agreement.

Termination and export

Customers may export reports and supported structured data. Following termination, data is deleted under the applicable retention and backup schedule unless law or contract requires preservation.

Contact

legal@vcorp.co. Insert Spotbo Inc's final notice address, governing law, venue, and agent details before launch.

Service boundary

Keep decisions human and evidence explicit.

ExactClose does not provide legal advice, make lending or underwriting decisions, or replace a customer’s written QC plan.

From evidence to conclusion

Test the workflow with a real closed file.

Run five complete post-close reviews before you commit to software or services.

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